Fees
Fees
Tenant Fees & Deposits
RDR Estates LLP will only charge tenants, prospective tenants, guarantors or permitted occupiers where a payment is legally permitted.
Holding Deposit
A holding deposit equal to one week’s rent may be payable when applying for a tenancy.
The holding deposit is taken to reserve the property while the application is progressed. The property may continue to be advertised but will usually be marked as Let Agreed.
The holding deposit will normally be returned to the successful applicant by being credited against the first rent payment or other payment lawfully due before the tenancy starts.
A holding deposit may only be retained where permitted by law. This may include where an applicant:
- withdraws from the application;
- fails a Right to Rent check;
- fails to take reasonable steps to progress the tenancy; or
- provides false or misleading information which materially affects their suitability as a tenant.
A holding deposit will not be retained solely because an applicant fails referencing, affordability checks or credit checks where the applicant has provided honest and accurate information.
Tenancy Deposit
The tenancy deposit is normally equal to five weeks’ rent. This may vary where permitted by law.
Rent in Advance
The first month’s rent is normally payable in advance before the tenancy starts. This may vary by agreement and where permitted by law.
Tenant and Applicant Permitted Payments
From 1 May 2026, where permitted by law, RDR Estates may charge a tenant fee of £50 including VAT for a tenant-requested variation, assignment or novation of a tenancy.
This may include, but is not limited to:
- a tenant-requested change of rent payment date;
- addition or removal of a tenant or sharer;
- formal written pet authorisation where a written consent or tenancy variation is required;
- any other tenant-requested change to the tenancy agreement.
Where the reasonable cost of dealing with the request exceeds £50, RDR Estates reserves the right to charge the higher reasonable cost where permitted by law and where evidence of that cost is provided.
RDR Estates will not charge prohibited tenant fees.
Landlord Fees
Our landlord fees are charged either as a fixed fee, a percentage of rent, or a stated administration charge, depending on the service provided.
Our full Terms of Business are available on request. All fees below are inclusive of VAT unless otherwise stated.
Landlord Fee Structure
| Service | Fee |
|---|---|
| Full Management | £360 tenancy creation fee plus ongoing management fee |
| Rent Collect | £360 tenancy creation fee plus 9% of rental income |
| Let Only | First month’s rent, including VAT |
| Commercial letting – Full Management | £700 |
| Commercial letting – Let Only | Equivalent of the first month’s rent |
Note: Your current website shows Full Management as £360 plus 12% including VAT of rental income per month. Your May 2026 Terms of Business have the Full Management percentage field blank, so you should confirm whether this remains 12% including VAT before publishing.
Start of Tenancy Fees
| Fee | Charge |
|---|---|
| Residential letting fee – Full Management | £360 |
| Residential letting fee – Rent Collect | £360 |
| Residential letting fee – Let Only | First month’s rent, unless otherwise agreed |
| Commercial letting fee – Full Management | £700 |
| Commercial letting fee – Let Only | Equivalent of the first month’s rent |
| Guarantor fee | £200 per guarantor |
| Permitted occupier fee / change of occupier | £50 per permitted occupier |
| Inventory fee | Included within service unless outsourced |
| Outsourced inventory / condition report | At cost to landlord where required |
| Landlord withdrawal before move-in – Full Management | £360 |
| Landlord withdrawal before move-in – Rent Collect | £300 |
| Landlord withdrawal before move-in – Let Only | £300 |
During Tenancy Fees
| Fee | Charge |
|---|---|
| Full Management ongoing fee | Confirm percentage before publishing |
| Rent Collect ongoing fee | 9% of all rental income |
| Additional property visit requested by landlord | £50 per visit |
| Rent review fee | £0 unless otherwise notified in writing |
| Tenancy variation, renewal or replacement documentation requested by landlord | £250 per tenancy |
| Arrangement fee for works over £2,500 | 6% of total cost of works/project |
| Deposit arbitration assistance where landlord proceeds against RDR Estates’ advice | Up to £150 |
Financial and Administration Charges
| Fee | Charge |
|---|---|
| Interest on unpaid commission | 5% above Bank of England Base Rate from due date until paid |
| Submission of Non-Resident Landlord receipts to HMRC | £25 quarterly |
| Additional HMRC reporting | £25 per request |
| Annual income and expenditure schedule | £0 annually |
Other Landlord Fees and Charges
| Fee | Charge |
|---|---|
| Arrangement fee for refurbishments over £2,500 | 6% of net cost |
| Obtaining more than three contractor quotes | £25 per additional quote |
| Vacant property management visit | £20 per visit |
| Duplicate keys | At cost to landlord |
| Safety certificates, servicing, compliance checks, reports and inspections | At cost to landlord |
| Third-party contractor, solicitor, surveyor or specialist fees | At cost to landlord |
VAT
RDR Estates LLP is VAT registered. All fees shown above are inclusive of VAT unless expressly stated otherwise.
Client Money Handling Procedures
Click to see RDR Estates’
Client Money Scheme certificate
RDR Estates preserves the security of clients’ money entrusted to its care in the course of its practice or business.
Our aim is to ensure that clients’ money can be clearly linked to the clients to whom it belongs and is protected on their behalf at all times and in particular, in the following circumstances:
- Insolvency
- Misappropriation by any party
- Transfer of client money to another organisation
Should clients’ money be misappropriated, the firm will inform our governing body, the RICS and, where appropriate, the police and our insurers.
More information on RICS Client Money protection scheme can be found here.
General controls
We ensure:
- employees have clear segregation of duties and responsibilities and that a Principal or appropriately qualified individual oversees the client accounting function.
- that we employ competent and knowledgeable staff who are responsible for processing clients’ money and who are familiar with RICS Rules.
- that our accounting systems and client data are securely controlled and protected.
- that our computer systems are adequately protected for access, firewalls, backups and disaster recovery.
- there is adequate cover for holiday and long term absence.
- Principals cannot and do not override controls surrounding the accounting systems.
- all departments and branches apply the same level of controls in relation to the client accounting function.
Client bank accounts
We ensure:
- that our clients’ money is held in one or more client bank accounts separate from all other monies and that client money is available on demand.
- any client bank accounts are correctly titled to distinguish the accounts from an office or any other account.
- we have obtained written confirmation from the bank of the client account conditions.
- we advise clients in writing of the bank account details and agree the terms of the account handling, including arrangements for interest and charges.
- we have obtained written consent from our clients regarding retention of interest.
Data Protection and Use of Digital Systems
RDR Estates may process and share landlord, tenant, applicant, property and tenancy information where reasonably necessary for letting, management, compliance, accounting, communication, record keeping and administration.
This may include the use of contractors, utility providers, local authorities, deposit schemes, referencing providers, professional advisers, insurers, regulators, redress schemes, client accounting systems, customer relationship management systems, artificial intelligence tools, automation tools, document management systems, email providers and other service providers connected with the letting or management of the property.
RDR Estates may use artificial intelligence, automation, dictation, transcription, document-generation, data-processing, customer relationship management systems and similar digital tools to assist with administrative, drafting, communication, compliance and property management tasks. These may include ChatGPT Professional, Microsoft Copilot, CRM systems, document management systems, email systems and other approved business software. RDR Estates will retain human oversight and will not treat AI output as a substitute for professional judgement, client instructions, legal advice, specialist advice, statutory compliance checks or case-specific decision-making.
Client accounting systems and controls
We ensure that:
- accounting records and systems are appropriate to the nature and volumes of client account transactions. We use a suitable software package to manage client money effectively.
- our systems provide details of all money received into and paid from all client accounts and show a running balance of all client money held in that account.
- our systems identify all receipts and payments to the client to which they relate; for example by means of client ledgers showing cash balances held on behalf of clients at all times.
- accounting records are completed chronologically and promptly.
- the current balances at the total and client levels are always available.
- all ledgers have the client name and an appropriate description, e.g. the property address.
- overdrawn balances on client ledgers are prevented by the systems or controls in place and where they do occur are investigated and rectified immediately.
- all accounts are reconciled monthly
- reconciliations are reviewed and signed off by a Principal or an appropriate independent senior member of staff.
- client accounting records, including copies of reconciliations, are securely kept for at least six years plus the current year.
Controls over the receipt of client money
We ensure that:
- only a Principal or appropriate staff independent of accounting staff open incoming post.
- procedures exist to ensure all clients’ money is banked promptly.
- all cash and cheques received by post or by hand are promptly recorded.
- procedures exist to identify and distinguish between clients’ and office money.
- any mixed monies are initially paid into the client account and the office element paid in the office account as appropriate
- unbanked client money receipts are kept secure.
Controls over the payment of client money
We ensure that:
- checks are made to ensure that sufficient funds are held on behalf of the relevant client before payments are made.
- a copy of the bank mandate is held and is up to date.
- adequate authorisation and supervision procedures are in place for payments made by cheque, bank transfer and electronic methods.
- insurance and adequate Principal supervision is in place where payments are made by non-principals.
- all payment requests have supporting evidence and that documentation has been authorised in advance by a Principal or other appropriate person.
- blank cheques are not signed, and unused cheques are kept securely.
- effective controls are in place over the setting up of new supplier accounts on the system.
- cash payments are avoided.